VIP Travel Agent Jobs description

VIP travel agents fulfil entertainment clientele travel related requests in desired price and service as required by the client. They also handle travel of large corporate accounts. VIP travel agents are required to provide innovative servicing on a frequent basis and the highest level of customer service to a very demanding clientele.

Responsibilities of a VIP travel agent include: booking routine reservations for air travel, hotel, and car rentals; booking small groups and equipment movements; chartering private aircraft; booking special and unique services as required by clientele; scheduling meet and greet services for airport escort services; responding to requests for domestic and international itineraries; conforming to client travel standards and policies; promoting the acceptance of fares, rates, and suppliers that match the client’s travel program policies and negotiated contracts; managing a prompt and accurate response to telephone and email communications; and maintaining client profiles.

VIP travel agents have the ability to: deliver extremely high levels of customer service to very demanding travelers; remain calm under pressure situations; get vendors to provide special services to demanding clientele; develop strong client relationships; work independently, exercising discretion and judgment; manage multiple tasks and changing priorities; maintain work volume and quality consistent with peers; demonstrate personal and organizational integrity; and lower costs and better efficiencies for the company.

The ideal VIP travel agent candidate will have: prior entertainment experience; strong interpersonal skills and professionalism; sound knowledge of travel operations and industry; effective oral and written communications; and organizational skills that result in high productivity.

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